Frequently Asked Questions
Everything you need to know to create your perfect home.
What is the estimated delivery time for furniture items?
Standard shipping typically takes 5-10 business days. For larger furniture pieces requiring white-glove delivery, please allow 2-3 weeks for scheduling and transit.
Do you offer a warranty on Vita products?
Yes, all Vita furniture comes with a limited 1-year warranty covering manufacturing defects and structural integrity under normal residential use.
What is your return policy for home decor?
We offer a 30-day return window for most items. Products must be in their original packaging and unassembled to qualify for a full refund.
Are your materials sustainably sourced?
At Vita, we prioritize sustainability. 80% of our wood products are FSC-certified, and we use OEKO-TEX certified textiles to ensure safety for both your home and the environment.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, PayPal, and offer flexible financing options through Affirm and Klarna for larger home investments.