Returns & Exchanges
At Vita, we want you to love your home; if you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags are attached and the product is in its original, unused condition.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your return box, covering any old shipping labels.
- 4.Drop Off and Refund
Drop your package at any authorized carrier location; once our warehouse inspects the return, your refund will be processed within 5-7 business days.